FAQ

How do I get in touch with one of your local agencies to organize my trip?
To get in touch with a local agency to begin your trip-planning you can request a quotation directly on our website either on a tour that interests you, or ...
Wed, 3 Apr, 2019 at 10:02 AM
How quickly will my local agent respond to me?
Your dedicated local agent will aim to respond to your request within 48 hours, but please allow for up to 72 hours if you need to take into account a large...
Wed, 3 Apr, 2019 at 10:02 AM
What documents should my local agent send me?
During the preparation of your trip, you will receive trip proposals by email from your local agent that you will be able edit until you are entirely satisf...
Wed, 3 Apr, 2019 at 10:01 AM
What documents do I need to send to my local agent?
When you have validated your finalized itinerary proposal and are ready to book, you may be asked to send a photocopy of your passport(s), so we would advis...
Wed, 3 Apr, 2019 at 10:05 AM
Who do I contact during my trip if I have an issue?
If there is anything that you are unhappy with or If you experience any problems during your trip, we would urge you to contact your local agent immediately...
Wed, 3 Apr, 2019 at 10:07 AM
How does Evaneos select their partner agencies?
An entire team at Evaneos is dedicated to selecting and training the local agencies. We only work with agencies who adhere to specific criteria, includi...
Wed, 3 Apr, 2019 at 10:17 AM
What are the advantages of booking with a local agent?
When you book your trip with a local travel agency, you benefit from the expertise of a local expert who knows their country inside out. If you're loo...
Wed, 3 Apr, 2019 at 10:18 AM

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