FAQ

What is Evaneos?
Evaneos is an award-winning platform that allows travelers to create 100% tailor-made tours directly with a local travel agent based in the destination. A...
Tue, 2 Apr, 2019 at 5:57 PM
Why choose Evaneos?
By choosing Evaneos, you are safe knowing that you are being connected with a local agency that has been selected based on a strict level of criteria, inclu...
Tue, 2 Apr, 2019 at 6:00 PM
Where can I find reviews from previous Evaneos travelers?
Our local partner agencies are carefully selected by our team according to strict quality criteria that is regularly updated.  If you would like to see what...
Tue, 2 Apr, 2019 at 6:04 PM
What are Evaneos' guarantees?
Evaneos connects travelers with local travel agencies based around the world to create authentic, 100% tailor-made tours. As the pioneer of the direct-to-lo...
Tue, 2 Apr, 2019 at 6:06 PM
How can I contact you?
Our Customer Care Team is with you along the way for any assistance you may need during your trip-planning process. You can contact us through our contact f...
Tue, 2 Apr, 2019 at 6:31 PM
How is Evaneos remunerated?
Apart from bringing more travelers to our agents, Evaneos provides marketing, tools, and in-depth training to each of the agents. We, in exchange, receive a...
Tue, 2 Apr, 2019 at 6:09 PM
Who is the Evaneos team?
Today, Evaneos is made up of nearly 200 people from 15 different nationalities from around the globe, all brought together by our love of travel, and we are...
Tue, 2 Apr, 2019 at 6:10 PM
Why can't I find Evaneos on TripAdvisor?
Confused about why when you type in 'Evaneos TripAdvisor,' we don't appear as a listed holiday provider? We'd prefer to be honest with y...
Wed, 3 Apr, 2019 at 4:58 PM

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